Policies

WELCOME

First of all, we’d like to welcome you to the Christopher Creek Lodge.  The lodge is comprised of real log cabins, and set right in the middle of the forest, with the creek running right through the property.  We love our great guests, and will do our very best to make your stay enjoyable!   For over 60 years this historic lodge continues to be one of the most beautiful places in Arizona, and we want to keep it that way.  We are not a campground, nor are we Caesars Palace.  We aim to provide a peaceful and cozy getaway.  For everyone’s safety, comfort and protection, we expect all guests to adhere to our essential, mandatory, super serious, must-read policies listed below.  Okay, here goes:

CHECK PLEASE

The normal check-in time is 3:00PM, and check-out time is by 11:00AM; other times by prior arrangement. It is helpful if we know your approximate arrival time. We will do our best to fulfill any orders for early check-in (no Saturdays) and late check-out (no Fridays).

HOWDY NEIGHBOR

Having a good time is encouraged, but guests may not be disruptive to others.  Please use common courtesy.  If you suspect bad, discourteous or harmful behavior – please tell us.  Community areas are for everyone to share, unless management has set them aside for a particular group or special use.  Quiet time starts at 10:00PM, unless otherwise approved.   

FIRE-FIRE

All fires must be constantly supervised.  (1) Indoor fireplaces can be used all year, but only Duraflame type logs are acceptable for use (traditional firewood is not allowed).  Nothing can be cooked using indoor fireplaces (this includes s’mores).  (2) The barbecue grill outside of each cabin is for use with charcoal only (no exceptions).  (3) Campfires (think s’mores and stories) are allowed only in the three designated fire pits, which must be fully extinguished and clean before being left.  Wood from the property is not to be gathered and used (We sell bags of firewood or you’re welcome to bring your own).  (4) If the forest is on fire restriction then no outside fires are allowed, including charcoal (even if it’s raining).  (5) Fireworks are never allowed!

HOLY SMOKES

There is NO smoking in any of the units.  There is a $500 charge for any discovery of inside smoking.  You can smoke outside, but you must be 20ft from any door or window.  Please be respectful of others, extra cautious as we’re in the woods, and do not litter our beautiful lodge with your butts.  If we are on fire restriction, smoking is only permitted inside of a closed automobile.

YOUR HORSE (or whatever you drive):  Each unit is assigned parking pass.  Additional vehicles will need to obtain an extra pass for the visitor parking area (limited spots).  Boats or trailers must be parked outside the lodge as parking is tight.

DON’T TAKE, HURT OR MOVE THAT

Theft of any kind (pillows, towels, dishes, etc.) is not allowed.  Do not “carve” anything!  We charge and/or prosecute for any theft or unreported damage.  Please do not move any items (ie. inside furniture, picnic tables, TVs, landscaping rocks/stumps) without permission from management.  All rooms receive a post-occupancy inspection and by booking a reservation you acknowledge responsibility for any damages or theft incurred during your stay, which will be charged to your credit card.

IT’S A POTTY

The septic system demands that we be cautious of what we discard into kitchen drains and toilets.  A list of non-acceptable items is posted above the toilet.  Basically, you can flush a little bit of toilet paper down and that’s about it.  When in doubt – don’t.  Nobody likes a backed up septic.

GOING GREEN

We do not provide daily housekeeping, and guests are expected to hang and reuse their towels during their stay.  Also, please help us conserve energy while you’re away by turning down heaters or closing windows depending on the time of year.

COME AND GET IT

Equipment rentals like binoculars, handheld GPS, telescopes, sleds, etc are limited in supply.  We do our best to accommodate as many as we can.

OUR CRITTERS

There are skunks, raccoons, mice, bears, elk, deer and various birds of prey, including some extra friendly squirrels and blue jays in our forest.  Please be cautious, and be sure to seal trash securely in our covered trash bins.

YOUR CRITTERS

The pet-friendly units are Trail Bunks 7, 8 & 9, and Pioneer’s Cabins 8, 9 & 10.  Only pets that are well behaved, friendly and supervised are allowed at the lodge.  Pets must be leashed when outside due to safety concerns and in accordance with the state’s leash law. Pets must immediately be cleaned up after.  Pets are not allowed on beds or furniture.  Pets are not allowed to be left alone in cabins, unless crated and only then for a very brief time.  Don’t forget about our nearby dog park.  Maximum of 2 pets per unit, and 50 lbs per pet.

OUTSIDERS

A discovery fee of $250 per occurrence will be added for any undisclosed people or pets.

GUNS

No guns are allowed on the property without a license (except for management, of course).  Paintball, Airsoft and BB guns are not to be used on the property and we need to be told if you have any.  All firearms must be disclosed to the office manager upon arrival.

THAT’S FISHY

Fishing is allowed on the property.  Anyone 10 and older will need a license, which can be obtained here in town.  No cleaning of fish inside the rooms. For your convenience we have an outside fish cleaning sink for use.

LET’S KEEP IT CLEAN FOLKS

Guests are expected to do some minimal housekeeping and exercise care of their room.  All cleaning is handled by our wonderful hard workers once a guest has departed. If the place is left a mess an additional minimum $50 fee will be assessed.  Please do your part to help keep the property nice.

WHEN IN DOUBT

If you’re not sure whether you can or can’t do something…please don’t! — Not until you have talked with the lodge manager to be sure.  For all our great guests, we want to make sure the lodge stays beautiful, safe, enjoyable and affordable for years to come.  It takes all of us to make that happen.  

CAVEAT EMPTOR (Yep, that’s Latin)

We expect all guests to follow the good general rule of leaving a place better than you found it.  This is a rustic environment. As such, guests are responsible for taking care of themselves and their dependents. We are not liable for any accidents, injuries or loss of any kind.

CANCELLATION POLICY

We understand that plans occasionally change and will work with you to accommodate changes according to the following cancellation policy. If you need to cancel for any reason and you notify us of the cancellation no fewer than 10 days prior to your scheduled check-in date, we will refund you the full amount of your reservation, less a 10%cancellation fee to cover credit card and admin fees. If you choose to cancel your reservation fewer than 10 days prior to your scheduled check-in date, we are happy to provide you a credit for the full amount of your reservation. That credit is good for one year from your originally-scheduled check-in date. If this credit is not used within one year of the originally-scheduled check-in date, the credit will be forfeited.

Cancellations for special events and weddings, wherein four or more cabins, trail bunks, motel rooms, or other facilities are booked as part of one reservation, will be charged a cancellation fee of 10% if cancelled no fewer than 30 days prior to the scheduled check-in date. If a special event or wedding is cancelled fewer than 30 days prior to the scheduled check-in date, a cancellation fee of 50% of the cost of the reservation shall be assessed.

EARLY DEPARTURES

In the event you choose to check out prior to the scheduled check-out date in your reservation, you will not be refunded any portion of your reservation.  However, under certain circumstances, management may, at its sole discretion, provide a credit for the unused portion of the reservation.  If management elects to provide a credit for the unused portion of the reservation, management will specify the expiration date of the credit, which shall not be later one year from the original check-in date.  If the credit is not used prior to the expiration date set at the time the credit is granted, the credit will be forfeited.

If you have any questions or concerns, please ask prior to making a reservation.  All reservations are charged in full at the time of booking. We reserve the right to refuse service.

Thank you very much for your business and we look forward to your arrival!  ?